Nonprofit marketers should take note of a recently released report that looks at how readers interact with email campaigns on mobile devices versus desktops.
The new report, from Campaign Monitor, shows how readers access email campaigns using the traditional desktop computer contrasted with the modern mobile device. The data reveals benchmarks on open rates across different clients, data on the relationship between opens and clicks by environment, and an overview of behaviors that increase the likelihood of a reader engaging with your content.
Key findings from the report include the following:
The first finding would suggest that screen size does matter to the average reader. The data indicates that it’s still more common for a second open to occur on a mobile device, rather than something different: 70% will stick with their mobile device and 30% will go elsewhere. That’s certainly powerful enough to warrant creating eye-catching email campaigns—ones that will grab the attention of readers as they busily browse their mobiles.
All that to say, mobile devices are not the be all and the end all for marketers when it comes to designing email campaigns. The report compares clicks as a percentage of opens and it’s clear that an open on a mobile device doesn’t hold the same relationship to a click that it does elsewhere. In fact, the percentage of clicks relative to opens on mobiles is decreasing, even as it stays fairly steady for webmail and desktop clients.
Though mobile devices are growing in popularity for first time opens, the trend suggests it’s becoming more difficult to turn those opens into clicks. In addition to creating compelling content, marketers need to focus on optimizing their campaigns for both mobile and desktop environments.