publication date: Aug 14, 2012
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author/source: Janet Gadeski
Yes, you do, according to campaign director
Marilyn Brown of the
Canadian Cancer Society (Ontario Division).
"You can name just about everything," she told her audience at the
AFP Greater Toronto Chapter's
Fundraising Day in June.
She's probably right. Just consider her list of what she says has
naming potential: awards, programs, initiatives, agendas or strategies, centres,
wings, buildings, lounges, rooms, areas, staff positions, places, things, and projects
- she could probably add more.
Stewardship and
accountability
No
matter what you name, though, some universal principles apply. Foremost among
them are stewardship (ongoing accountability to the donor) and recognition (how you
attach the name to something and how public that naming becomes). The gift is
motivated by the donor's desire to do good, do more, or do better, so base your
stewardship and recognition on what you know about that.
Remember
that as the fundraiser, you are the go-between connecting the donor to your
nonprofit's mission. Donors give to mission people, Brown explains, not
fundraising people. That's why it's important to have your donors meet the
people who actually deliver the mission and hear firsthand about the difference
their gifts make.
Know
what you can guarantee. You may be in situations where program staff can say no
to what you've told a donor. This can be tricky if you have no actual control
over the program or facility your gift affects. Hospital fundraisers are
especially vulnerable here, but major gift officers in other charities shouldn't
assume that what they negotiate today will automatically be maintained for the
duration of the naming agreement. As part of your accountability to the donor,
check periodically that all the terms of the agreement are still being
honoured.
When to offer a naming
opportunity
The
appropriate gift size for a naming varies with the size of the thing being
named.
Questions
to ask to determine the right size for naming include:
-
Is the donor funding the entire cost? At your lower levels,
he or she should be.
-
Is the donor funding the majority of the cost? At higher
levels, you might award naming for gifts that cover 50% of the program's annual
budget.
-
Is the donor leveraging another source of funds as well as
contributing directly?
It's
certainly appropriate to name things, spaces or projects that are part of a
larger collection, building or program. Just make sure all donors are aware
that the layers above and below theirs will all be named in order to amass the
total amount required.
Major gift graffiti
Referring again to her experience in health research
nonprofits, Brown jokes about cross-appointments within named programs, initiatives
and institutes giving rise to tri-fold business cards - but the essential
question is, when does it become too much? A great deal depends on your own
organization's culture and the practices within your field. The costs to
implement and maintain frequent recognition of multiple layers are, of course,
something to consider as well.
When it all becomes too much, take heart, she advises. The most
meaningful experiences for donors are the ones where they can engage with
people, regardless of what they name or how often it's announced. If they name a
building, for instance, make sure they engage with the people and activities inside.
As always, it comes back to the people.