It's time to have a frank discussion about charities and their administrative and fundraising costs. Over the past decade, the increasing focus on a charity's cost of doing business - and yes, charities are in the business of societal betterment - has forced the entire charitable sector to defend itself against a rash of naïve accusations.
Janet Gadeski reviews the latest ideas and attitudes on charity administrative expenditures, and finds that civil sector thought leaders are way ahead of the general public - and many charities - in understanding their impact.
Who's your audience? Who benefits? When these persons go missing, Kori Brus and Ryann Miller say a website doesn't quite work, no matter how lovely it looks.
The difference between a good donor newsletter and a poor one comes down to donors and dollars. Alan Sharpe shares 12 ways to improve your donor newsletter so that it works harder for you.
What's your neighbour doing on social media? Which donors and advocates prefer using their mobile device to communicate with your charity? What's the best channel to reach that demographic subgroup you'd like to attract? Environics Analytics has answers.